Ratings & Reviews

Overall Rating

4(546 reviews)99.1% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Abby B. - |Recommended: YesI just recently moved in to... — I just recently moved in to Haven on the Lake and it has been a great experience so far. The neighbors are welcoming, the neighborhood peaceful, and the staff helpful.
response from property -Abby, we really appreciate you sharing your feedback. It has been a pleasure to welcome you into our community, and we hope you continue to take advantage of our peaceful atmosphere and attentive service.
Review From Modern Messagesubmitted by Crystal P. - |Recommended: YesThe only reason I gave this... — The only reason I gave this rating is because I’ve had problems with management with dealing with my noisy neighbors. This problem could have been dealt with before quarantine but they ignored it and never really took any action after numerous complaints from not just me but others too. Management said they would do something about it and they just keep giving slap on the wrists while people although abide by their contract have to suffer. Other than that I love Haven on the lake, it’s a great place to reside. Beautiful scenery and peaceful for the most part
response from property -Crystal, it is great to know that you're loving our community! We hope our gorgeous scenery has offered a respite during these changing times. We are sorry to hear if you are disappointed with how we've dealt with a concern, and we are here to help. We would like to know of any detriment to your peace of mind here at havenonthelake@trinity-pm.com. Thank you for the feedback, and we hope to hear from you soon.
Review From Modern Messagesubmitted by Mohammed S. - |Recommended: YesIt was a good time to stay ... — It was a good time to stay in this community. Quite and very nice place to stay. Because of the COVID-19 couldn't use all the amenities but they have all the amenities you need.
response from property -Mohammed, we look forward to reading positive reviews like yours and are glad that you have had a good time in our community. Thank you for writing.
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesThe community is friendly, ... — The community is friendly, and very informative when it comes to any news within the community and in the winter they stand outside and offer Krispy Kreme and coffee they definitely rock
response from property -Heather, it is nice to hear that the team has been communicative and friendly. Thank you for your review.
Review From Modern Messagesubmitted by Jade W. - |Recommended: YesOverall the apartment commu... — Overall the apartment community is clean, quiet, nice, pet friendly. The actual unit is small for the price but I guess it’s because of the “lake” view. I wish the view was better but it’s better than the view at my last place so I guess.
response from property -Jade, it sounds as though your time here has been positive overall. If there is anything our team may do to elevate your time here, please let us know. Your satisfaction is our top priority.
Review From Modern Messagesubmitted by Elizabeth W. - |Recommended: YesGreat community to meet peo... — Great community to meet people and the staff is exceptional, quick to respond to requests or questions and the pool is kept very clean and welcoming
response from property -Elizabeth, thank you for sharing your appreciation. Our team members are always ready and willing to assist you in any way they can.
Review From Modern Messagesubmitted by Kaylee Y. - |Recommended: YesWe had a few issues with mo... — We had a few issues with moving into the apartment, especially with the AC. Overall everyone has been extremely friendly and helpful though
response from property -Kaylee, thank you for leaving us a review! We are glad that our team has been so helpful during your move. We are sorry to hear about your AC, and we encourage you to reach out at havenonthelake@trinity-pm.com if you have any pending maintenance requests so that we may assist you further. We look forward to any opportunity to improve your experience.
Review From Modern Messagesubmitted by Praveen K. - |Recommended: YesI have chosen a nice apart... — I have chosen a nice apartment with a pleasant surrounding. It has a good neighborhood. This community has a best scenery with lake view.
Review From Modern Messagesubmitted by Sydney N. - |Recommended: YesSo far everything is good ... — So far everything is good Had a few minor bumps in the road but everything was sorted out. The leasing office made sure we were happy. The area is beautiful and I would certainly recommend to anyone
Review From Modern Messagesubmitted by Daniel H. - |Recommended: YesI love this place The park... — I love this place The park is conveniently close and the apartment is spacious. The staff is very nice. I love the little things they do for us like food trucks
response from property -Thank you for taking the time to share your excellent remarks, Daniel. It delights us to know that you are so happy with our prime location, attentive team, and luxury homes. We're so glad to have you as a part of our community!
Review From Modern Messagesubmitted by Chrisha M. - |Recommended: YesSo far it’s been really goo... — So far it’s been really good, I just moved here and I love the design of my apartment. I didn’t know about the location before signing my lease so that’s the only downside
response from property -Chrisha, welcome to the community! We are so pleased to know that you're enjoying the design of your fabulous apartment home. We hope you will settle in quickly, and please don't hesitate to reach out to us at havenonthelake@trinity-pm.com if there is anything we may do to assist. Thank you.
Review From Modern Messagesubmitted by Mariah C. - |Recommended: YesBeautiful, safe neighborhoo... — Beautiful, safe neighborhood. Thank you for welcoming me and my family. It's so exciting to look outside and see a dear or other wildlife.. I will say we are a little low on parking.
response from property -Wow, Mariah! We are thrilled to hear how highly you think of our community! Making sure your family is comfortable in your home is of the highest priority to us. Thank you for your review and let us know if you and your family need any assistance.
Review From Modern Messagesubmitted by Samantha S. - |Recommended: YesIt has been a pleasure to l... — it has been a pleasure to live at haven and hopefully continue into next year. I love the trail and fitness trails to the park, it is a peaceful summer activity.
response from property -Hi Samantha, we are delighted to know that your living experience here has been so positive! We will continue to maintain our amenities so you and the rest of our residents will continue to enjoy the best possible apartment community.
Review From Modern Messagesubmitted by Brandon F. - |Recommended: YesIt's a relaxing place to st... — It's a relaxing place to stay quiet no loud noise .Nice neighborhood to live in if you like the wild life .Overall it's a nice place with a big lake
response from property -Brandon, we were so happy to hear that you love our community! Hearing that you are finding comfort in the tranquility of the grounds and friendliness of our residents struck pride in all our hearts. As a team, we strive to ensure that each resident never has a regret from being a part of our community. We hope things only get better. Thank you.
Review From Modern Messagesubmitted by Aindrila V. - |Recommended: YesVery nice and peaceful comm... — Very nice and peaceful community to live with family. Very well and beautifully maintained. Except that we get some weed smoke smell and few people never clean after there pets dropping.
response from property -Aindrila, there is nothing better than living in a nice and peaceful community. Thank you for your review. We will pass your feedback about smoke and pet waste to the team for internal discussion. If there is anything more you would like to add, please let us know.