Ratings & Reviews

Overall Rating

4(646 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Hasmukh P. - |Recommended: YesParking availability — ALWAYS FULL.
response from property -Thank you for the review. We will use this feedback to help assess our parking policies.
submitted by Molly Z. - |Recommended: YesAbove and beyond — I just want to mention Carter, who works in the leasing office. He has continued to go above and beyond to serve us with each situation that arises and he does so with a good attitude and promptness. Thanks Carter
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by LaSheria D. - |Recommended: YesLiving — Overall it is a good place to live
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Dillion S. - |Recommended: YesTruly Thankful — My loved ones and me are having a blessed experience at Haven on the Lake.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Jasmine D. - |Recommended: YesHaven the Great — It is great living here wonderful scenery very peaceful and great
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Alisha J. - |Recommended: YesI love the area — It’s great. Nice neighborhood and great schools
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Jason W. - |Recommended: YesNoisy Neighbors — The apartment above us has loud neighbors., But the property has no control over the noise of others. In addition, the neighbors across the walkway from us argue and fight outdoors a lot where the community can hear which is the only other issue.
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
submitted by Ricardo M. - |Recommended: YesGood buildings, comfortable apartments, geat location — It is a peaceful place, friendly neighbors, and a lot of parking spots. The management team is not very organized but for the most part they are very helpful.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Nereida C. - |Recommended: YesQuite Community — I would tell anyone that ask, this is the best community I have ever lived in. Very quiet. Beautiful landscapes.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Ameet V. - |Recommended: YesNice community to live at — It's a great place to live, nice neighborhood, close to major stores and good school area. The staff is courteous and makes you feel at home, knowledgeable, helpful. Nice, comfortable apartments.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Raymond R. - |Recommended: YesA place that we can call Home — Where should I start best experience ever . Since we took the decision of moving to Missouri and choosing Haven on the Lake as our future home, never regret the decision. Since day one they made us felt at home. The staff is really kind and everything was excellent. Arriving and knowing that they were waiting for us was a very nice gesture. They provide a great service to the commute, either by call or via email. Nile McClain and Carmen Godina were the two leasing agents who help us during the whole process. Good to mention that every time we had a question, they always had an answer. Everything related to the leasing contract you can do it online thru their platform, that’s a mega plus. There is diversity around the employees and they also speak Spanish. Regarding the apartments, we had the opportunity of having one that was recently renovated. We loved it because everything was brand new. They have great amenities regards to the laundry, gym, swimming pools the best place to live in. It’s in a great location close to everything and so far it has been the best experience I've had. This is a place that we can call home.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Daniel T. - |Recommended: YesPretty great community — Good community amenities, nice people, and great office workers. In the shadow of the park and just a short drive from the lake, it's a great location. Constant upgrades to the area show they care about keeping the place nice.
response from property -Thank you for taking the time to share this feedback with us.
submitted by Cartez R. - |Recommended: YesThe complex has truly made a lasting impression would like to stay her longer — The best that I've experienced.
response from property -Thank you for taking the time to share this feedback with us.
submitted by Anitha S. - |Recommended: YesGood to live — Good to live
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Amanda T. - |Recommended: YesResponsive Staff to resolve issues — Brittany Turnbull was exceptional in helping to resolve my issue with a lease renewal. I had an issue getting my lease renewal to go through and risk being charged an extra 75.00. Brittany was able to work with the Property Manager and myself to have this resolved within a couple of hours of my initial call. The property is being renovated and has come a long way, I am not in a renovated apartment therefore, I will not provide perspective on the condition of apartments, as my opinion would be based on the one I have been in for several years not renovated . But, Carter Young has always been especially helpful in helping me get any issues with my air resolved during summer months. The prices have increased, which I assume are to contribute to the maintenance of the upgrades to the grounds and clubhouse, along with those renovated apartments. This is to be expected, as you get what you pay for.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.