Ratings & Reviews

Overall Rating

4(524 reviews)99% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Mark T. - |Recommended: YesSometimes loud and noisy ne... — Sometimes loud and noisy neighbors at late hours of the night. Also parking is not the best for our current unit. Overall our experience is positive, things can always improve.
Review From Modern Messagesubmitted by Kelly F. - |Recommended: YesGreat staff in the leasing ... — Great staff in the leasing office. Samone was incredible in helping us feel comfortable leasing our first apartment. And kudos to the very friendly maintenance crew We love our newly renovated home.
Review From Modern Messagesubmitted by Tasha P. - |Recommended: YesSo far so good. Satisfied w... — So far so good. Satisfied with conditions of apartment upon move in. Super friendly staff. Very helpful as well. Haven’t had a chance to experience food trucks but that and other things seem cool.
Review From Modern Messagesubmitted by Taylor G. - |Recommended: YesLiving here has its ups and... — Living here has its ups and downs. All in all me and my boyfriend love it here and love the area it is in. We have been here for over two years now only downside we have is the laundry we let it just pile up because its so exhausting to go to the laundry room and do it. We wish that there was one in each unit.
Review From Modern Messagesubmitted by Robin W. - |Recommended: YesI've really enjoyed my time... — I've really enjoyed my time at Haven on the Lake. My apartment checked all of my boxes I had when I was searching for a new place. I love the proximity to trails in addition to the lake on-site , and how close it is to the grocery store and several restaurants.
response from property -Thank you, Robin, for writing us a five-star review. It is great to hear that our community checks all of your boxes. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Mark B. - |Recommended: YesIt's beautiful. It's quiet.... — It's beautiful. It's quiet. It's relatively close to anything you need. Plenty to do. Great neighbors. Great staff. What more could you ask for
response from property -Mark, it sounds as though you are having a lovely time living in our community. Thank you for your review.
Review From Modern Messagesubmitted by Aaron D. - |Recommended: YesPlace has been amazing to m... — Place has been amazing to me for the past several years. Whenever I need help or have any concerns, staff is quick to help. The addition of new activities has also been great for the community here.
response from property -Aaron, thank you for your loyalty to the community over the past several years. We appreciate you sharing your positive experience with our team.
Review From Modern Messagesubmitted by Tyler W. - |Recommended: YesVery good so far Quality a... — Very good so far Quality apartment, very nice facilities, and good staff overall. Very close to 270, meaning I can be anywhere in a 30 mile radius in about 30 minutes or so. Very good place if you are a first time renter.
response from property -Thank you, Tyler, for your review and complimentary rating. We are happy to know that your time in the community has been pleasant so far. Please let us know if there is anything we may do to elevate your time in the community even more.
Review From Modern Messagesubmitted by Erin S. - |Recommended: YesThe only issue is that the ... — The only issue is that the building is from the 70s, so if you are in a unit that is built into a hill, your patio flooring, is someone's roof and it can be loud.
response from property -Erin, we're glad to receive your high rating and feedback, letting us know that your only concern is with noise in a specific instance. Sound can be challenging to monitor due to shared walls. Still, if there is anything we may do to assist you, please reach us at havenonthelake@trinity-pm.com. It's a pleasure to have you in our beautiful community.
Review From Modern Messagesubmitted by Maria B. - |Recommended: YesNice amenities, most of the... — Nice amenities, most of the stuff is nice. Except for some people working there. I felt like the new administrator masala was willing to genuinely listen to me.
response from property -Maria, it's wonderful to hear that our community is meeting your expectations overall. We are also elated that Masala was able to address your concerns promptly! Thank you so much for the four stars, and please reach out if we may assist you in any way as you continue to make this community your home.
Review From Modern Messagesubmitted by Adam W. - |Recommended: YesIt's a great area, close to... — It's a great area, close to nature, quiet, clean, and affordable. Highly recommend this complex to anyone. I also love that the management is active in ensuring interesting community activities.
response from property -Hello Adam, we are happy to have provided you with such a positive experience. We are glad to know that you enjoy our wide range of amenities, appreciate our beautiful landscaping, and enjoy our community activities. Thank you, too, for praising our committed team members. If we may be of any service to you, please email us. Thank you!
Review From Modern Messagesubmitted by Holli K. - |Recommended: YesWe love it here. We have a ... — We love it here. We have a lakefront property and use the fitness trail daily. It is perfect for nature lovers. The staff are always friendly and helpful. Maintenance responds quickly. The pool is amazing and my kids love it We have been here 6 years.
response from property -Holli, thank you for your six years of loyalty and fantastic, 5-star comments! We want you to keep enjoying your lakefront view, fitness trail, and the service from our friendly, responsive teams.
Review From Modern Messagesubmitted by Kimberly S. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living here so far, the location is the best thing for me honestly being so close to the park. I love that the trails are so close.
response from property -Kimberly, your terrific feedback tells us that our ideal location near the park is perfect for you because you enjoy the trails there. We're glad to know that you feel so at home here.
Review From Modern Messagesubmitted by Robert P. - |Recommended: YesFor the most part it’s been... — For the most part it’s been great. Everyone in the office has been helpful. It’s clean the only issue is my apartment has a lake view but the end of the lake I’m on I think has to much water drained from it so you see muddy spots when it doesn’t rain
response from property -Robert, it's great to read that you're comfortable in your home and appreciate our top-notch, responsive team. If there is anything we may do to nudge your high score to the highest level, please don't hesitate to let us know. It's a pleasure to have you here.
Review From Modern Messagesubmitted by Srihari I. - |Recommended: YesEnjoying our Stay so far...... — Enjoying our Stay so far... Friendly staff, supportive maintenance crew. Overall a well-being community in the area. The reasonable rental cost, I would definitely recommend this.
response from property -Srihari, thank you for your review and complimentary rating. It is wonderful to know that you are enjoying your stay. If there is anything our team may do to enhance your time here, please let us know.