Ratings & Reviews

Overall Rating

4(538 reviews)99.1% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Kaylee Y. - |Recommended: YesWe had a few issues with mo... — We had a few issues with moving into the apartment, especially with the AC. Overall everyone has been extremely friendly and helpful though
Review From Modern Messagesubmitted by Daniel H. - |Recommended: YesI love this place The park... — I love this place The park is conveniently close and the apartment is spacious. The staff is very nice. I love the little things they do for us like food trucks
response from property -Thank you for taking the time to share your excellent remarks, Daniel. It delights us to know that you are so happy with our prime location, attentive team, and luxury homes. We're so glad to have you as a part of our community!
Review From Modern Messagesubmitted by Chrisha M. - |Recommended: YesSo far it’s been really goo... — So far it’s been really good, I just moved here and I love the design of my apartment. I didn’t know about the location before signing my lease so that’s the only downside
response from property -Chrisha, welcome to the community! We are so pleased to know that you're enjoying the design of your fabulous apartment home. We hope you will settle in quickly, and please don't hesitate to reach out to us at havenonthelake@trinity-pm.com if there is anything we may do to assist. Thank you.
Review From Modern Messagesubmitted by Mariah C. - |Recommended: YesBeautiful, safe neighborhoo... — Beautiful, safe neighborhood. Thank you for welcoming me and my family. It's so exciting to look outside and see a dear or other wildlife.. I will say we are a little low on parking.
response from property -Wow, Mariah! We are thrilled to hear how highly you think of our community! Making sure your family is comfortable in your home is of the highest priority to us. Thank you for your review and let us know if you and your family need any assistance.
Review From Modern Messagesubmitted by Samantha S. - |Recommended: YesIt has been a pleasure to l... — it has been a pleasure to live at haven and hopefully continue into next year. I love the trail and fitness trails to the park, it is a peaceful summer activity.
response from property -Hi Samantha, we are delighted to know that your living experience here has been so positive! We will continue to maintain our amenities so you and the rest of our residents will continue to enjoy the best possible apartment community.
Review From Modern Messagesubmitted by Brandon F. - |Recommended: YesIt's a relaxing place to st... — It's a relaxing place to stay quiet no loud noise .Nice neighborhood to live in if you like the wild life .Overall it's a nice place with a big lake
response from property -Brandon, we were so happy to hear that you love our community! Hearing that you are finding comfort in the tranquility of the grounds and friendliness of our residents struck pride in all our hearts. As a team, we strive to ensure that each resident never has a regret from being a part of our community. We hope things only get better. Thank you.
Review From Modern Messagesubmitted by Aindrila V. - |Recommended: YesVery nice and peaceful comm... — Very nice and peaceful community to live with family. Very well and beautifully maintained. Except that we get some weed smoke smell and few people never clean after there pets dropping.
response from property -Aindrila, there is nothing better than living in a nice and peaceful community. Thank you for your review. We will pass your feedback about smoke and pet waste to the team for internal discussion. If there is anything more you would like to add, please let us know.
Review From Modern Messagesubmitted by Nayelli G. - |Recommended: YesAwesome place to live, Very... — Awesome place to live, Very comfortable and lovely. I love my deck view. Apartment is huge and all the distribution is perfect. Trail is wonderfull
response from property -Hello Nayelli, it's heart-warming to hear how satisfied you are with your spacious and scenic home. Our team works around the clock to ensure our residents have a place they can feel proud to call home, and your favorable feedback reaffirms our efforts. Thank you!
Review From Modern Messagesubmitted by Larry S. - |Recommended: YesThis is a very nice place t... — This is a very nice place to live... I like the quiet clean community I use the Creve Couer Lake area frequently for bike riding and relaxing. By-the-way, the park is only a few minutes away...
response from property -Larry, we are so pleased to hear that you're enjoying the peace and relaxation our community offers! Thank you for the review. We hope you will keep on loving our clean surroundings and our convenient location.
Review From Modern Messagesubmitted by Prathika L. - |Recommended: YesNice community to live in, ... — Nice community to live in, spacious houses, well maintained good customer service. Only drawback we are facing is the floor in our unit. Except for this we have not faced any problems. Actually this is the second time we are residing in the community.
response from property -Prathika, it's wonderful to know that you are enjoying our friendly atmosphere and service! Please don't hesitate to reach out to us to discuss your flooring concern at havenonthelake@trinity-pm.com. We'd be happy to assist you further anytime.
Review From Modern Messagesubmitted by Taylor B. - |Recommended: YesI have enjoyed living here ... — I have enjoyed living here so far. Hoping the pool opens soon I really liked the food truck Thursday’s. That was a very good idea. I look forward to other planned events
response from property -Taylor, what a lovely review! Thank you for commenting on our fun activities like food truck Thursdays. Our team enjoys coming up with fun, community-building events. Keep enjoying your comfortable life here!
Review From Modern Messagesubmitted by John R. - |Recommended: YesCan't complain too much jus... — Can't complain too much just have some creaky floorboards above my apartment. Some small maintenance issues that get fixed in a timely manner. Would recommend this place to my friends.
response from property -Thank you for your recommendation, John! It's great to hear that your overall experience in our community has been a positive one. If there are any maintenance concerns you would like us to address, please feel free to reach out to our office so that we may further assist you.
Review From Modern Messagesubmitted by Sri D. - |Recommended: YesSo far enjoying our stay he... — So far enjoying our stay here, but little disturbance from the management side to keep up their words at the time of Move-in. Safe community.
response from property -Sri Divya, thank you for your review and complimentary rating. It is great to hear that you are enjoying your time here. If there is anything we may do to enhance your living experience, please let us know.
Review From Modern Messagesubmitted by Monica M. - |Recommended: YesQuiet neighborhood which I ... — Quiet neighborhood which I love Nice neighbors, no one bothers me. Amenities are reasonable, but due to COVID-19 of course we've not been able to use them. Hopefully everything will return to some type of normalcy to get back to a routine..
response from property -Monica, we love knowing that our peaceful, friendly community with excellent amenities is such a good fit for you. We appreciate your patience as we continue doing everything possible to ensure our residents' well-being during these unusual times. Thank you for giving us five stars!
Review From Modern Messagesubmitted by Mark T. - |Recommended: YesSometimes loud and noisy ne... — Sometimes loud and noisy neighbors at late hours of the night. Also parking is not the best for our current unit. Overall our experience is positive, things can always improve.