Ratings & Reviews

Overall Rating

4(398 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I love haven on the lake, a...Review From Modern Messagesubmitted by Candice J. - |Recommended: YesI love haven on the lake, all of the amenities are worth the price we are paying, the staff are so nice the treat us so good and make us proud to be here
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
With the old management thi...Review From Modern Messagesubmitted by Doddy A. - |Recommended: YesWith the old management this was a pretty sucky place to live in.but now everything is going to the right direction.kudos for the management
response from property -Thank you for your review. We are happy to make improvements throughout the community.
The space in the unit is wa...Review From Modern Messagesubmitted by Allison O. - |Recommended: YesThe space in the unit is way more that expected. It feels huge. Super quiet neighbors and area. Only big drawback was the bug issue but that is no longer an issue
response from property -Thank you for sharing these comments. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Great place to get started ...Review From Modern Messagesubmitted by Zachary F. - |Recommended: YesGreat place to get started The grounds are kept in fantastic shape and set up nicely to create a not so cramped complex. Located next to a great park and not too far from anywhere
response from property -Thank you for your review. We hope you continue to enjoy our convenient location.
Good so far. Only been here...Review From Modern Messagesubmitted by Jay.*@*.Com - |Recommended: YesGood so far. Only been here about 2 weeks, though, so there's that. But the noise level has been good, the maintenance has been solid. No complaints.
response from property -Thank you for your review. We are happy to hear that you are enjoying your living experience with us.
Responsive Staff to resolve issuessubmitted by Amanda T. - |Recommended: YesBrittany Turnbull was exceptional in helping to resolve my issue with a lease renewal. I had an issue getting my lease renewal to go through and risk being charged an extra 75.00. Brittany was able to work with the Property Manager and myself to have this resolved within a couple of hours of my initial call. The property is being renovated and has come a long way, I am not in a renovated apartment therefore, I will not provide perspective on the condition of apartments, as my opinion would be based on the one I have been in for several years not renovated . But, Carter Young has always been especially helpful in helping me get any issues with my air resolved during summer months. The prices have increased, which I assume are to contribute to the maintenance of the upgrades to the grounds and clubhouse, along with those renovated apartments. This is to be expected, as you get what you pay for.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Like my apartment.Its a nic...Review From Modern Messagesubmitted by Tonette M. - |Recommended: YesLike my apartment.Its a nice size. Alot of things has change though since I first moved here. The parking lot is always crowded. Alot more people stay over here
response from property -Thank you for your review. We will use this review to help better meet your housing needs.
Things are slowly but surel...Review From Modern Messagesubmitted by Adam S. - |Recommended: YesThings are slowly but surely improving since haven on the lakes took over the property about 1 1 2 years ago. The club house is a huge improvement. From the laundry room to the in door tennis courts to the workout facility.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I have resided here for ove...Review From Modern Messagesubmitted by Tiffani P. - |Recommended: YesI have resided here for over 4 years and can honestly say that it is a very quiet community and that I feel safe. But perhaps it wouldn't hurt to have security back on campus.......the only complaint that I may have is the increase in the rent with no updates like hard wood floors or new appliances, and updated cabinets. Overall it's a cool place to stay.
response from property -Thank you for your review. We will use this feedback to help guide future improvement efforts.
It’s been ok so far, no iss...Review From Modern Messagesubmitted by Carl J. - |Recommended: YesIt’s been ok so far, no issues since I’ve been here. Water pressure could be better. Nice looking town house. I like that I can pay online instead of going in or mailing my payment.
response from property -Thank you for taking the time to share this feedback with us.
I have moved to these apart...Review From Modern Messagesubmitted by Revanth P. - |Recommended: YesI have moved to these apartments in Feb. I really like it here. The staff are very friendly especially Carter. It feels like home here. I will definitely recommend the apartments
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
I have moved to Haven On Th...Review From Modern Messagesubmitted by Sahar A. - |Recommended: YesI have moved to Haven On The Lake 10 days ago, and I LOVE it so far. Except for the gym I was expecting a better equipment and gym comparing to other services.
response from property -Thank you for your review. We will look into your gym concerns to help better meet the needs of our valued residents.
The experience has been sat...Review From Modern Messagesubmitted by Keenan K. - |Recommended: YesThe experience has been satisfactory enough. No major complaints so far. Not having any lights in the bedrooms or living room is very frustrating
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
I love the layout of the ap...Review From Modern Messagesubmitted by Marina P. - |Recommended: YesI love the layout of the apartments and everyone is always super helpful if we ever run into problems. Our neighbors are always super nice and polite.
response from property -Thank you for taking the time to share this feedback with us.
The office personnel have been very helpful to me. Thank yousubmitted by Kathie S. - |Recommended: YesCarmen and Lon are both extremely helpful. My only complaint is the people upstairs are noisy.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.