Ratings & Reviews

Overall Rating

4(429 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Rayc*@*.Com - |Recommended: YesI absolutely love the area.... — I absolutely love the area. Creve Coeur park and West Port are two of my favorite places to frequent and I have extremely nice neighbors. Plus, I'm close to everything and it's super convenient for grocery shopping or a quick bite to eat. I've never been happier at another apartment.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Marc H. - |Recommended: YesThe apartments are generall... — The apartments are generally in good shape, but there are some small things that don't function and haven't been fixed after a couple of requests such as closet doors not sliding.
Review From Modern Messagesubmitted by Larry S. - |Recommended: YesNice location with open env... — Nice location with open environment to parks, golf, bike riding and walking trails. Community basketball courts, Tennis courts and racquetball courts..The view from over sized patios is very nice and great for entertaining guests.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Mason K. - |Recommended: YesGreat landscaping. Very pea... — Great landscaping. Very peaceful and respectful environment. Good value. Leasing office is easy to reach and very helpful. Pet friendly. Nice shared facilities— laundry, gym, pool, etc.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Larry S. - |Recommended: YesNice quiet complex, clean, nice view from over sized patios. — I would tell them it is a nice location where the environment it open to plenty of walking and biking trails, places to exercise like tennis and racquetball. I like the way management is always looking for ways to improve the property. The Haven on the Lake Website allows you to pay online and participate in activities for reward points toward discount coupons and it is also a good site to stay informed regarding community activities.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Molly Z. - |Recommended: YesThey are making great updat... — They are making great updates here This place is nestled in a wooded area and close to Creve Coeur lake. It’s gorgeous in the fall. The location is centrally located where I270, 364 and 270z
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Sydney M. - |Recommended: YesSo far its been great We h... — So far its been great We have had a few issues with maintenance not getting out to us in a timely manner but we like the lake, the neighbors are friendly and the office staff are great. Would recommend.
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
Review From Modern Messagesubmitted by Nichole L. - |Recommended: YesI love living here. And the... — I love living here. And the staff is amazing also. They also keep the property looking very nice and I love all the new updates. It’s a very nice community to live in.
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Taylor H. - |Recommended: YesWe just moved into Haven on... — We just moved into Haven on the Lake a couple weeks ago and we are so happy with it They made the process simple and we love our apartment
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Marvin G. - |Recommended: YesThis is a great place and a... — This is a great place and a growing community. The transition is looking great and all the new upgrades are making this a even better pace to stay.
response from property -Thank you for taking the time to share this feedback with us.
submitted by Dwaraknath V. - |Recommended: YesSpacious Apartment to live and Close to lake. — Pros The apartments with deck is a unique feature which most rental apartments don't have. Spacious apartment with a reasonable rent, if you get offers then its a best bet to rent here. Close to lake Cons Laundry which we need to go to leasing office. Mail box moved to a common place.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Heather S. - |Recommended: YesI have almost lived here fo... — I have almost lived here for 8 years The office management associates are kind and helpful. My maintenance orders are promptly addressed. I can’t wait to see the clubhouse when it’s all finished This is a great place to live
response from property -Thank you for sharing these comments. We are happy to provide prompt service!
Review From Modern Messagesubmitted by Maria B. - |Recommended: YesWe have been here for about... — We have been here for about 2 weeks. The management people seem very nice and helpful. The apt complex offers a lot to do Playground, laundry room, gym, tennis courts, a path right into the park next door. So far, the only problem' seems to be that since oir apt is old several things are breaking and they seem to be slow ar fixing things. But so far we are loving it
response from property -Thank you for your review. We hope you continue to enjoy all that our community has to offer.
Review From Modern Messagesubmitted by Floyd B. - |Recommended: YesThe places are nice and the... — The places are nice and the complex itself looks kept up but customer service is a little lacking. And when I moved into my place I was told I was getting an updated apartment. That was not the case and now I’m having to get a credit towards next months rent due to paying to much for the inrenovated unit.
response from property -Thank you for your review. We were happy to address this miscommunication and we look forward to better serving you moving forward.
Review From Modern Messagesubmitted by Mark H. - |Recommended: YesThe living situation is nic... — The living situation is nice, plenty of room for a 2 bedroom it’s great. The staff is pretty difficult to deal with. We have received the wrong payment amounts numerous times in person. Also had to contact the district manager to handle situations for us.