Ratings & Reviews

Overall Rating

4(398 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Living here has had its ups...Review From Modern Messagesubmitted by Tierra G. - |Recommended: YesLiving here has had its ups and downs. The company that is running it now seems to be a better company than the last as we are finally getting some much needed maintenance issues fixed. Our townhouse needs a lot of work and we were here before upgrades so our kitchen is falling apart
All of the staff have been ...Review From Modern Messagesubmitted by David M. - |Recommended: YesAll of the staff have been very professional and helpful. Von, Carter, Nile, Carmen and the maintenance staff have provided excellent customer service
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
This place really feels lik...Review From Modern Messagesubmitted by Praveen P. - |Recommended: YesThis place really feels like home. The apartment is very nice The 2 bedroom is the perfect size for us. I love the large size of the master bedroom and the fact that we have two bathrooms. I love my little balcony we have a nice backyard. The area is safe. Pool, tennis courts, and sand vball are a bonus. We use the gym from time to time, but it is a little sad and small. Not a whole lot of machines or free weights or space. We tend to go late at night to avoid other people since it gets crowded easily. We have had a few issues come up and generally they help promptly. The staff seem like genuine people that want to help.
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
It is a nice apartment. The...Review From Modern Messagesubmitted by Heather W. - |Recommended: YesIt is a nice apartment. The transiting yo get in the apartment was bad but the apartment is great. I had to go back and forth with the leasing office for months but they got things together I was satisfied
It is a great place, the ap...Review From Modern Messagesubmitted by Alvaro B. - |Recommended: YesIt is a great place, the apartments are super nice. Althought from how I see it, I would have put another laundry room at the beginning of the complex as well, because sometimes is annoying having to go al the way down of the complex to the only laundry room.
response from property -Thank you for the feedback. We will use this review to help fine tune our amenities and services.
Thus far its been okay. Not...Review From Modern Messagesubmitted by Olivia R. - |Recommended: YesThus far its been okay. Not what I expected for what I pay. Ramp up on customer service skills, transparency. Good location for school, and stores.
Very organized, professiona...Review From Modern Messagesubmitted by Gennadiy V. - |Recommended: YesVery organized, professional and helpful staff. Easy and well explained procedures. Moved in week ago and pretty happy, at least for now, with my place. Thanks.
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Nice place for familysubmitted by Ashim C. - |Recommended: YesHad a great time in this apartment last 2 years. Moving out because of job.
response from property -Thank you for taking the time to share this feedback with us. We were happy to be of service.
First apartment so not sure...Review From Modern Messagesubmitted by Zachary E. - |Recommended: YesFirst apartment so not sure what to base off of but no complaints. If any I'd say parking is a little tight. Service is pretty quick, nobody's loud near me love be able to fish. Close to work and things to do
It's a nice place for the p...Review From Modern Messagesubmitted by Megan H. - |Recommended: YesIt's a nice place for the price. I wish the leasing office was better at communicating. And the pool was basically closed most of the summer. The second pool isn't great either.
response from property -Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
There is always constructio...Review From Modern Messagesubmitted by Mariam A. - |Recommended: YesThere is always construction going on, they are always trying to improve the community. The gym and laundry facilities are a great asset to the community.
Quiet location, great ameni...Review From Modern Messagesubmitted by Kendyll K. - |Recommended: YesQuiet location, great amenities for the price. Updated and clean units with a variety of floor plans. Attentive staff, covered parking and continuous promotions.
I like the area, except for...Review From Modern Messagesubmitted by Nancy M. - |Recommended: YesI like the area, except for that ugly green paint I like the looks of the complex. The office staff at first had no idea what they were doing but seem to be getting better. I wis they would put in a ramp for us disabled people t get to the laundry and pool area. It is possible but it would involve moving a few walls.
The entire process has been...Review From Modern Messagesubmitted by Stephanie D. - |Recommended: YesThe entire process has been easy and the staff is more than helpful. I love the complex and all the amenities it has to offer, especially for my teenage kids.
It's good living here. The ...Review From Modern Messagesubmitted by Venkata S. - |Recommended: YesIt's good living here. The community is safe n secured. Ca LM enviornment. Good place to live. The amenities are very good. Loved the place a lot