Ratings & Reviews

Overall Rating

4(429 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Rama L. - |Recommended: YesWell it is a great experien... — well it is a great experience living here.i love the gym,swimming pool are awesome .we enjoy pool parties.the neighbours are soo good .it is a nice experience
response from property -Thank you for sharing these comments. We hope you continue to enjoy our community events.
Review From Modern Messagesubmitted by Tierra G. - |Recommended: YesLiving here has had its ups... — Living here has had its ups and downs. The company that is running it now seems to be a better company than the last as we are finally getting some much needed maintenance issues fixed. Our townhouse needs a lot of work and we were here before upgrades so our kitchen is falling apart
Review From Modern Messagesubmitted by David M. - |Recommended: YesAll of the staff have been ... — All of the staff have been very professional and helpful. Von, Carter, Nile, Carmen and the maintenance staff have provided excellent customer service
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Praveen P. - |Recommended: YesThis place really feels lik... — This place really feels like home. The apartment is very nice The 2 bedroom is the perfect size for us. I love the large size of the master bedroom and the fact that we have two bathrooms. I love my little balcony we have a nice backyard. The area is safe. Pool, tennis courts, and sand vball are a bonus. We use the gym from time to time, but it is a little sad and small. Not a whole lot of machines or free weights or space. We tend to go late at night to avoid other people since it gets crowded easily. We have had a few issues come up and generally they help promptly. The staff seem like genuine people that want to help.
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesIt is a nice apartment. The... — It is a nice apartment. The transiting yo get in the apartment was bad but the apartment is great. I had to go back and forth with the leasing office for months but they got things together I was satisfied
Review From Modern Messagesubmitted by Alvaro B. - |Recommended: YesIt is a great place, the ap... — It is a great place, the apartments are super nice. Althought from how I see it, I would have put another laundry room at the beginning of the complex as well, because sometimes is annoying having to go al the way down of the complex to the only laundry room.
response from property -Thank you for the feedback. We will use this review to help fine tune our amenities and services.
Review From Modern Messagesubmitted by Olivia R. - |Recommended: YesThus far its been okay. Not... — Thus far its been okay. Not what I expected for what I pay. Ramp up on customer service skills, transparency. Good location for school, and stores.
Review From Modern Messagesubmitted by Gennadiy V. - |Recommended: YesVery organized, professiona... — Very organized, professional and helpful staff. Easy and well explained procedures. Moved in week ago and pretty happy, at least for now, with my place. Thanks.
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
submitted by Ashim C. - |Recommended: YesNice place for family — Had a great time in this apartment last 2 years. Moving out because of job.
response from property -Thank you for taking the time to share this feedback with us. We were happy to be of service.
Review From Modern Messagesubmitted by Zachary E. - |Recommended: YesFirst apartment so not sure... — First apartment so not sure what to base off of but no complaints. If any I'd say parking is a little tight. Service is pretty quick, nobody's loud near me love be able to fish. Close to work and things to do
Review From Modern Messagesubmitted by Megan H. - |Recommended: YesIt's a nice place for the p... — It's a nice place for the price. I wish the leasing office was better at communicating. And the pool was basically closed most of the summer. The second pool isn't great either.
response from property -Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Mariam A. - |Recommended: YesThere is always constructio... — There is always construction going on, they are always trying to improve the community. The gym and laundry facilities are a great asset to the community.
Review From Modern Messagesubmitted by Kendyll K. - |Recommended: YesQuiet location, great ameni... — Quiet location, great amenities for the price. Updated and clean units with a variety of floor plans. Attentive staff, covered parking and continuous promotions.
Review From Modern Messagesubmitted by Nancy M. - |Recommended: YesI like the area, except for... — I like the area, except for that ugly green paint I like the looks of the complex. The office staff at first had no idea what they were doing but seem to be getting better. I wis they would put in a ramp for us disabled people t get to the laundry and pool area. It is possible but it would involve moving a few walls.
Review From Modern Messagesubmitted by Stephanie D. - |Recommended: YesThe entire process has been... — The entire process has been easy and the staff is more than helpful. I love the complex and all the amenities it has to offer, especially for my teenage kids.