Ratings & Reviews

Overall Rating

4(538 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Raymond R. - |Recommended: YesA place that we can call Home — Where should I start best experience ever . Since we took the decision of moving to Missouri and choosing Haven on the Lake as our future home, never regret the decision. Since day one they made us felt at home. The staff is really kind and everything was excellent. Arriving and knowing that they were waiting for us was a very nice gesture. They provide a great service to the commute, either by call or via email. Nile McClain and Carmen Godina were the two leasing agents who help us during the whole process. Good to mention that every time we had a question, they always had an answer. Everything related to the leasing contract you can do it online thru their platform, that’s a mega plus. There is diversity around the employees and they also speak Spanish. Regarding the apartments, we had the opportunity of having one that was recently renovated. We loved it because everything was brand new. They have great amenities regards to the laundry, gym, swimming pools the best place to live in. It’s in a great location close to everything and so far it has been the best experience I've had. This is a place that we can call home.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Sumita C. - |Recommended: YesIt's been a wonderful stay ... — It's been a wonderful stay at haven on the lake apartments.. Beautiful lake view, good community, safe place and helpful crews - overall we enjoy staying here..
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Camille C. - |Recommended: YesI’ve been here for five yea... — I’ve been here for five years and I really don’t have any complaints. Maintenance comes out same day in most cases. I have a 12-year-old son and he and his friends have a good time hanging out in the gym area.
response from property -Thank you for sharing these comments. We are happy to provide an exceptional community environment.
Review From Modern Messagesubmitted by Kiran K. - |Recommended: YesNew management have made tr... — New management have made tremendous changes. Gym is pretty nice. I have been living here for almost 2 years by now rent has been constant even after small upgrades in the unit. So good experience so far
response from property -Thank you for your review. Please let us know if there is anything else we may do to provide you with an exceptional community experience.
Review From Modern Messagesubmitted by Crystal P. - |Recommended: YesI love my apartment I real... — I love my apartment I really enjoy the atmosphere haven provides Hopefully the pool remains open for all of summer this year. Haven is a great place to reside.
response from property -Thank you for your review. We are happy to provide an exceptional community environment.
Review From Modern Messagesubmitted by Zion W. - |Recommended: YesGreat experience cant wait ... — Great experience cant wait to move in. The staff is amazing and soo much help during and after the application process. Once again thank you haven on the lake.
response from property -Thank you for sharing these comments. We are happy to be of service.
Review From Modern Messagesubmitted by Subrahmanya N. - |Recommended: YesGreat place to call home .... — great place to call home . The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are rarely crowded and the pool area is lovely.
response from property -Thank you for your review. We are happy to maintain a clean and comfortable community environment.
Review From Modern Messagesubmitted by Candra P. - |Recommended: YesSo far, we have enjoyed the... — So far, we have enjoyed the experience. The community is quiet but friendly, and we haven't many issues so far. Sometimes we have a hard time with maintenance, which is why I removed one star.
response from property -Thank you for your review. Please let us know which items are in need of attention and we will be happy to assist you.
Review From Modern Messagesubmitted by Vojjala R. - |Recommended: YesStaying in this apartments ... — Staying in this apartments since 2016 and maintainance still needs to be improved, No priority for emergency problems. Everything else seems ok.
response from property -Thank you for your review. Please let us know if any items are in need of attention and we will be happy to assist you.
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesLive the home it’s spaceiou... — Live the home it’s spaceious. The neighbors are friendly. And maintenance is efficient. Love that it is an animal friendly community. It’s in a great location near the park and plenty of restaurants.
response from property -Thank you for your feedback. We hope you continue to value all that our community has to offer.
Review From Modern Messagesubmitted by Anthony T. - |Recommended: YesIt’s a very great and frien... — It’s a very great and friendly community. I’m real loving the area. The people are willing to help you and community so well kept. I love it. Five stars
response from property -Thank you for your review. We are happy to be of service!
Review From Modern Messagesubmitted by Sydney M. - |Recommended: YesI love the friendly environ... — I love the friendly environment and nice staff at Haven on the Lake They've been really responsive and super helpful with my questions and concerns.
response from property -Thank you for your review. We are happy to provide prompt and courteous service.
Review From Modern Messagesubmitted by Larry S. - |Recommended: YesI really like living here b... — I really like living here because of the location, the management's effort to keep the apartment homes clean and enjoyable. I hope this continues and our management continues on it current objective to improve the property.
response from property -Thank you for your review. Please let us know if there is ever anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by Kathy C. - |Recommended: YesGreat staff.. great neighbo... — Great staff.. great neighbors There is always someone at the office to assist you with any questions. The new owners really care about their tenants.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Molly Z. - |Recommended: YesThis is a pretty community ... — This is a pretty community nestled in a wooded area, walking distance from Creve Coeur Lake. I feel safe here. Maitenance requests are always timely. And the apartments are centrally located at the intersection of 364 and 270 and 70.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.