Ratings & Reviews

Overall Rating

4(655 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Kathie S. - |Recommended: YesThe office personnel have been very helpful to me. Thank you — Carmen and Lon are both extremely helpful. My only complaint is the people upstairs are noisy.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Dominic F. - |Recommended: YesVery nice, quiet, affordable and in a great location — It is a good experience. Staff is helpful, the location is great and the apartments are nice.
response from property -Thank you for taking the time to share this feedback with us.
submitted by Alvaro B. - |Recommended: YesGreat in general lacking some details — It is a great place to live, and I would gladly recommend it to a friend. I just miss some details like the speed at which they are performing some renovations, the heat insulation of the apartments, and maybe the absorbance that the floor has towards the footsteps, as I know personally that my neighbor below me has had some issues with it. Also, one last thing I believe they should consider for the future is putting another laundry room closer to the entrance for the apartments located at the beginning of the complex. But, in general it is a great place to live, with great staff and fantastic common areas and facilities.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Larry S. - |Recommended: YesNice quiet complex, clean, nice view from over sized patios. — I would tell them it is a nice location where the environment it open to plenty of walking and biking trails, places to exercise like tennis and racquetball. I like the way management is always looking for ways to improve the property. The Haven on the Lake Website allows you to pay online and participate in activities for reward points toward discount coupons and it is also a good site to stay informed regarding community activities.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Dwaraknath V. - |Recommended: YesSpacious Apartment to live and Close to lake. — Pros The apartments with deck is a unique feature which most rental apartments don't have. Spacious apartment with a reasonable rent, if you get offers then its a best bet to rent here. Close to lake Cons Laundry which we need to go to leasing office. Mail box moved to a common place.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Brigita M. - |Recommended: YesSo far, so good — Overall, I'm very happy here. The complex is in a fantastic location, being 10-15 min walking distance from Creve Coeur Lake Park, and the tree-filled scenery is beautiful and peaceful. The apartment I'm in is an awesome amount of space, and I never imagined I'd be able to afford a deck this huge. Maintenance is prompt, as in they show up the day after I put in an issue the night before and always leave a note describing what has been done or what will be done soon. One guy even brought in a package that was left on my doorstep, which was very kind. The staff has always been friendly and helpful too, and, especially on move-in, they're great about checking everything before leaving you to settle in. There are a few things I wish were different, as in being able to have a washer dryer in the apartment would be ideal, the ceiling of my apartment is very thin - to the point where I can hear my upstairs neighbors gaming and pieces of their commentary pretty clearly sometimes - so more insulation would have been amazing, and, though some parts of the lake are nice, it often has trash in it and looks sludgy. In any case, these aren't hard to live with by any means, and I'm glad that I have the chance to live here.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
submitted by Damien H. - |Recommended: YesGreat affordable housing in a relatively nice area, great staff as well — You will enjoy the surrounding people just as much as the housing
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Ashim C. - |Recommended: YesNice place for family — Had a great time in this apartment last 2 years. Moving out because of job.
response from property -Thank you for taking the time to share this feedback with us. We were happy to be of service.
submitted by Tim V. - |Recommended: YesProperty over all is Good — convenient
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Chandan C. - |Recommended: YesDecent Apartment to Stay — I stayed in the apartment for more than two years, I like the very big patio of my apartment as it is having a nice lake facing view. The service quality is also improved after the new management took over. The leasing office staffs are also friendly, I worked with Carmen for lease renewal who is efficient and pleasure to work with. Overall, it's a nice apartment to stay and it's big patio is very unique.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Mark B. - |Recommended: YesBeautiful property — The property is well maintained and keeps an appealing grounds. The rent is par for the property size, but the plake, the trees, and Creve Couer Park behind the property make it a better value.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Yichen Y. - |Recommended: YesGood Apartement — Haven on the lake is good. Nice staffs, very enough parking spot. Neighbors are quiet. There are ants in the bathroom since spring came, that is annoying me.
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
submitted by Belicia B. - |Recommended: YesThe property looks beautiful — I love the layout of my apartment and my neighbors but sometimes it is hard to reach the staff members in the leasing office also it is hard to get a phone call back. Hopefully once they get settled in to the transition things will move smooth.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
submitted by Kathy C. - |Recommended: YesGreat place to live — The staff is so wonderful Enjoy all my neighbors and the peaceful atmosphere.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Alexander M. - |Recommended: YesReview — It's an excellent place to establish yourself in the area
response from property -Thank you for your review. We hope that we continue to meet your expectations.