Ratings & Reviews

Overall Rating

4(364 reviews)98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I love Haven on the Lake ...Review From Modern Messagesubmitted by Kiarra J. - |Recommended: YesI love Haven on the Lake New management team are really making a difference from when it was ran by another company . Make this your next home you will love it here.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Beautiful Area, Great Neighborssubmitted by Amanda G. - |Recommended: YesThe grounds are beautiful here at Haven on the Lake. Currently, the community is going through a much needed facelift, which is only increasing the beauty. The location is great, as you are next to Creve Coeur Park, and minutes away from Hollywood Amphitheater and West Port Plaza. While the walls can be thin, the neighbors are great. I know my whole building I also really like that this community is pet friendly. My whole family lives here, including the furry ones.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I enjoy living here. submitted by Adam B. - |Recommended: YesMy experience with Haven on the Lake has been good, management makes an effort, maintenance responds quickly. I feel safe and I love my location and apartment.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
It gets the job done.submitted by Michael A. - |Recommended: YesIt's apartment living. Our apartment was very poorly insulated, causing the electric bill to skyrocket from heating cooling. Beyond that, the actual staff maintenance were very knowledgeable and punctual.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Apartments are nice and wel...Review From Modern Messagesubmitted by Jeremy D. - |Recommended: YesApartments are nice and well maintained. Office staff is friendly but is sometimes forgetful. Amenities are nice but could use an update. Overall a great experience.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Neighbors are always arguin...Review From Modern Messagesubmitted by Vilma E. - |Recommended: YesNeighbors are always arguing and never a parking space. It's very difficult to park a building away and walk with my toddler in cold weather at 2 am when I'm off work. People that don't even live here taking up spaces.
response from property -Thank you for the review. We will use this feedback to help assess our parking policies.
Looking better then it did before submitted by Dawn D. - |Recommended: YesI like it. close to work. friendly staff. love that its by creve coeur lake.
response from property -Thank you for your feedback. We are happy to be of service.
So far so good. I have a ni...Review From Modern Messagesubmitted by Tetyana Y. - |Recommended: YesSo far so good. I have a nice and warm apartment with a lake view and my dogs like to catch up with me on the balcony and just relax. We love the trail to big lake - it's awesome
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Love the new Management com...Review From Modern Messagesubmitted by Samantha O. - |Recommended: YesLove the new Management company Also love the up keep it the neighborhood. As a resident I feel safe and secure at anytime if the day. The maintenance staff respond quickly to tickets submitted online through the resident portal
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
The community itself is ver...Review From Modern Messagesubmitted by Marissa B. - |Recommended: YesThe community itself is very nice and seems quiet. It's clean. I have a noisy neighbor that has phone conversations at midnight but otherwise I'm happy.
response from property -Thank you for your feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
Great area. Great service....Review From Modern Messagesubmitted by Joshua B. - |Recommended: YesGreat area. Great service. Affordable rent. Also there are lots of improvements being made which I can appreciate. I will def recommend to my friends and family.
response from property -Thank you for the feedback. We hope that you continue to enjoy calling our community home.
Lived here in townhome for ...Review From Modern Messagesubmitted by Aaron D. - |Recommended: YesLived here in townhome for a year and everything went a lot better with the new ownership. I decided to stay for another year and look forward to the summertime at the pool
response from property -Thank you for your feedback. We hope we continue to meet your expectations.
Aaron was so nice and patie...Review From Modern Messagesubmitted by Nicole I. - |Recommended: YesAaron was so nice and patient with all of my questions. I'm a new renter and he made sure that I felt comfortable here. I know that i will be so happy here. Thank you
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
Great place great view and ...Review From Modern Messagesubmitted by Jerome D. - |Recommended: YesGreat place great view and great staff i live around great people and i love how they do things on holidays and how they care for others they have place for kids to play
response from property -Thank you for your feedback. We hope we continue to meet your expectations.
I am loving all the new upg...Review From Modern Messagesubmitted by Crystal D. - |Recommended: YesI am loving all the new upgrades around the complex and looking forward to the pool upgrades this summer. I do wish they had put the bigger washer and dryers back in the laundry room. Using only the small ones take forever now to wash seeing as how they are always full
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.