Ratings & Reviews

Overall Rating

4(429 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jami R. - |Recommended: YesHaven't been here a week ye... — Haven't been here a week yet and 3 things have gone wrong with the apartment. Maintenance seems like they don't communicate with each other.
response from property -Thank you for your review. Please submit maintenance requests for any items in need of repair and we will be happy to assist you.
Review From Modern Messagesubmitted by Nathan D. - |Recommended: YesJust moved in and I absolut... — Just moved in and I absolutely love it From the staff, Carter especially, to the amenities, everything has been great Really looking forward to a great year of living here at Haven on the Lake.
Review From Modern Messagesubmitted by Shonny D. - |Recommended: YesHaven on the Lake Is a grea... — Haven on the Lake Is a great place to live. Lots of diversity, they care and appreciate their residents and respond to the needs of the community in a prompt manor
Review From Modern Messagesubmitted by Deanna J. - |Recommended: YesVery spacious townhomes. Lo... — Very spacious townhomes. Love the peace and quiet in community. Love parkway schools. Pet friendly for pet lovers. Overall nice place to live.
Review From Modern Messagesubmitted by Audrey S. - |Recommended: YesMaintenance is always promp... — Maintenance is always prompt to respond to requests and the renovations management is implementing are well worth the wait. We are incredibly happy with our experience here
Review From Modern Messagesubmitted by Pira*@*.Com - |Recommended: YesWe love how much space we h... — we love how much space we have for the price. the pools and amenities are really great as well. the staff in the leasing office is helpful as well.
Review From Modern Messagesubmitted by Ryan S. - |Recommended: YesThis complex recently just ... — This complex recently just switched property managers. I think this was definitely a move for the better. Great schoolw great location very modern.
Review From Modern Messagesubmitted by Angela P. - |Recommended: YesSo far it has been pretty g... — So far it has been pretty good. It is nice that there is a path to the lake. Although with all the road construction is has been harder to find parking some nights.
Review From Modern Messagesubmitted by Nikki B. - |Recommended: YesI love living here. I also ... — I love living here. I also plan on renewing my lease. It's really a great community. And my kids love it over here also. Very family oriented community.
Review From Modern Messagesubmitted by William R. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living at Haven on the Lake. Staff has been great, my neighbors are friendly, and it is located in a very convenient spot.
Review From Modern Messagesubmitted by Heather S. - |Recommended: YesI've lived here for 7 years... — I've lived here for 7 years now and with Trinity becoming the leasing company so much has improved I'll continue to live here as long as possible
Review From Modern Messagesubmitted by Myranda B. - |Recommended: YesAlthough I see improvements... — Although I see improvements from the former owners, more is needed-particularly account servicing. Renewal docs took 6 months at my last renewal. Also, rent was increased more than it had ever increased in years prior while receiving less access to the amenities due to renovations. I would have expected a big increase AFTER the residents have the benefit of using the renovated clubhouse. Rent is now significantly higher than nearby complexes. Also my rent increase was given to me a mere 15 days prior to my lease renewal date, which essentially forced residents to renew or be hit with a penalty for staying month-to-month bc of the 60 minimum move out notice. Very unprofessional.
response from property -Thank you for sharing this review with us. We will use this feedback to help improve upon our procedures.
Review From Modern Messagesubmitted by Belicia B. - |Recommended: YesMy neighbors are great, I l... — My neighbors are great, I love being in such a diverse community. The faculty on the other had are going though a transition so there have been quite a few issues such as not being ale to contact anyone and not receiving a phone call back. Tasks not being completed on time and quite a few inconveniences. Hopefully things will get better over time.
response from property -Thank you for sharing this feedback with us. We will use this review to help better meet your housing needs.
Review From Modern Messagesubmitted by Sharona L. - |Recommended: YesI love the location. Spacio... — I love the location. Spacious rooms and closets. Great school district. I wish the appliance were more up to date. Also the laundry room is very inconvenient.
Review From Modern Messagesubmitted by Marvin G. - |Recommended: YesThe community is growing an... — The community is growing and getting better i love that the new owners are redesigning the property. I really love what they are doing feom the new appliances to the new leasing office.