Ratings & Reviews

Overall Rating

4(398 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Im just moving in so far i ...Review From Modern Messagesubmitted by Erin M. - |Recommended: YesIm just moving in so far i love it here... Carter is awesome and the rest of the staff is really nice .. My apartmwnt is very beautiful and its seems to be a quiet area
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Just moved in last month an...Review From Modern Messagesubmitted by Keith A. - |Recommended: YesJust moved in last month and so far it has been a wonderful time. The complex is beautiful and the Balmoral 2bdrm 2bth is the most beautiful home I've ever seen. The residents and staff are nice people and maintenance takes care of the few problems in a timely manner. Highly recommend staying here.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
It's good being here. I hav...Review From Modern Messagesubmitted by Revanth P. - |Recommended: YesIt's good being here. I have lived here for over 4 months. And I find the neighborhood to be great. It's peaceful and calm. I go to the Creve Coeur lake to watch the sunset. I highly recommend the apartmenta
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Good submitted by Subrahmanya N. - |Recommended: YesMay need few improvements over outside maintanence
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
Great staff. The new update...Review From Modern Messagesubmitted by Tanvi B. - |Recommended: YesGreat staff. The new updates are great as well. This lets me know that the management really cares about their renters. Thanks for thinking of us
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Been here for almost 2 year...Review From Modern Messagesubmitted by Tamara D. - |Recommended: YesBeen here for almost 2 years. It was not that great at first. Now there's new management and I really like it. Love electronic payments and maintenance requests
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Everything is going good so...Review From Modern Messagesubmitted by Zzdi*@*.Com - |Recommended: YesEverything is going good so far. The only thing that I would change is allowing charcoal grills on ground level. Might not be up to them. Ready for the pool to open
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
We have been living here fo...Review From Modern Messagesubmitted by Gwen S. - |Recommended: YesWe have been living here for 3 years and we really like the community and staff Everyone is so helpful and they are doing so many improvements.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Many improvements by a friendly staff submitted by Megan B. - |Recommended: YesSigned my lease a couple months after Trinity took over. It seemed a little pricey at first, but with the changes being made around the property and the nearby parks, lakes, and restaurants, it's worth the extra rent. I had a maintenance man, Lon, come by today to help me fix my garbage disposal. Even though their department is busy with all of the changes, Lon took the time to not only fix my disposal, he also went above and beyond by teaching me about how it works while he repaired it, providing me with a drain plug, fixing my light switch, AND he took my trash out for me when he left With this kind of service, you bet I'm going to renew.
response from property -Thank you for your feedback. We are happy to be of service!
Largest townhomes and patio...Review From Modern Messagesubmitted by Muhammad S. - |Recommended: YesLargest townhomes and patios in the St Louis area. Community is very quiet all hours of the day. Staff is very responsive. You will love it
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Haven on the lake is the be...Review From Modern Messagesubmitted by Daniel T. - |Recommended: YesHaven on the lake is the best place to live in the Maryland Heights area. It is surrounded by trees with trails in to Creve Couer park, and just a couple minute drive down to the lake front. Beautiful scenery and great community.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
My experience has been pret...Review From Modern Messagesubmitted by Cassie C. - |Recommended: YesMy experience has been pretty good so far. Apartments are pretty nice and I've utilized the fitness center and lake. There are other things I have yet to explore, but the amenities are pretty nice.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I HAVE LIVED AT THIS COMPLE...Review From Modern Messagesubmitted by Laura E. - |Recommended: YesI HAVE LIVED AT THIS COMPLEX FOR MANY YEARS, I HAVE EXPERIENCED MANY CHANGES THROUGH THE YEARS. HAVEN ON THE LAKE IS DOING A FINE JOB IN TRYING TO BRING THE COMMUNITY TOGETHER.
response from property -Thank you for the feedback. We hope that you continue to enjoy calling our community home.
Peaceful, good renovations,submitted by Jessica B. - |Recommended: YesI would say it's peaceful, management is doing a lot to enhance the grounds. Parking can be rough depending on what building you live it.
response from property -Thank you for the review. We will use this feedback to help assess our parking policies.
Ever since the change of ma...Review From Modern Messagesubmitted by Doddy A. - |Recommended: YesEver since the change of management. The response time for any work order improve dramatically. And the people jn the management are much nicer. This place is definitely getting better and better. I hope they dont increase the price too much though.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.