Ratings & Reviews

Overall Rating

4(429 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Adam B. - |Recommended: YesThe staff is friendly and p... — The staff is friendly and prompt. I love my apartment. They are constantly updating and bettering the community to make it look better and feel safe for everyone.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Georgeanne C. - |Recommended: YesThis is a beautiful propert... — This is a beautiful property with that has been taken over by Trinity Property Management. The management team and maintenance team are doing a great job with renovations.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Brittany M. - |Recommended: YesI move in two weeks from no... — I move in two weeks from now and I already love this complex Very knowledgeable and helpful staff, and they worked with me to save some money, too
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Nereida C. - |Recommended: YesI love the peacefulness. Th... — I love the peacefulness. The office staff are all very kind and they make sure to notify me of any maintenance issue I may have. The job gets done in perfect timing.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Sarah J. - |Recommended: YesNot everything has been per... — Not everything has been perfect but with the new management, new leasing staff and manger things are getting better. Loving the improvements around the complex
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Review From Modern Messagesubmitted by Tim V. - |Recommended: YesIt's been an amazing time h... — It's been an amazing time here, the views are amazing, the Property is becoming More and More attractive. It's kinda quiet at times, People come and go as they please. The Pond needs a little cleaning, animals seem to be coming back... AWESOME HOMESTEAD
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
submitted by Alexander M. - |Recommended: YesReview — It's an excellent place to establish yourself in the area
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Glenn T. - |Recommended: YesThey have been really fixin... — They have been really fixing the place up after being bought by the new owners. The place is looking great. The clubhouse is much better and so is the laundry room.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Heather S. - |Recommended: YesMost of our interaction wit... — Most of our interaction with Haven has been wonderful since we moved in. Our complaints are slow response during the move in process. There were lots of mistakes, our apartment was given to someone else and we could never get anyone to call back with these issues. Also when we moved in there were numerous maintenance issues that needed to be resolved. But with that being said, maintenance is quick to respond and get things taken care of. Also it seems that there is a lot of new staff in the office, those new people are what got the extra start because they seem to really try and care more than previous team.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Review From Modern Messagesubmitted by Sarah T. - |Recommended: Yes4 stars instead of 5 becaus... — 4 stars instead of 5 because I was moved in and had to hold off on moving furniture in for a week because of repairs but I got refunded for that weeks worth of rent
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Dylan S. - |Recommended: YesAmazing place beautiful apa... — Amazing place beautiful apartment We feel really safe here and we have everything that we need for even thinking of that extending at least two and we really just moved in
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Sarabeth S. - |Recommended: NoIt's very nice i've enjoyed living here — it's very nice i've enjoyed living here
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Shankar K. - |Recommended: YesOverall the process has bec... — Overall the process has become more streamlined from the previous ownership and turnaround time has reduced significantly. I speak of course about maintenance requests which get wrapped up in a few days
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Lisa C. - |Recommended: YesOverall I have had a great ... — Overall I have had a great experience being a resident of Haven on the Lake. I was here before when it was Pheasant Run. I believe the new management have done a great job with all the improvements that have taken place. I'm not really hip with the green color but everything else looks great. I appreciate the advance notice on all the things that are taking place. I also have great neighbors and I love that their is now a lifeguard on duty at the poo. I would recommend Haven on the Lake to all my friends. I have only had a few issues in 2 years here and they are pretty fast to respond and get things fixed. I would like to see more parking and i love the new laundry facility. Thank you Thank you
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Review From Modern Messagesubmitted by Xavier C. - |Recommended: YesLovely apartments and townh... — Lovely apartments and townhomes with great staff My only complaint is that it's been a little slow on fulfilling maintenance requests, however they're introducing new systems and remodeling so it's understandable Overall love the community
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.