Ratings & Reviews

Overall Rating

4(546 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Vincent D. - |Recommended: YesI really like living here..... — I really like living here....Im in my second lease. The swimming pool is my favorite part of the facility My son lives here as well...right up the street
response from property -Thank you for your review. Please let us know if there is anything else we may do to provide you with a valuable living experience.
Review From Modern Messagesubmitted by Zachary E. - |Recommended: YesWe are pleased with what we... — We are pleased with what we get for the price we pay. Pool, gym, nature trail, lake, laundry facility, etc. it’s fantastic And people here are super friendly Come live here
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Alexis M. - |Recommended: YesI like my apartment as of n... — i like my apartment as of now. besides the millions of leaves and the noisy neighbors above me the apartment is excellent. i love the peace of where i’m located and the nice neighbors.
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
submitted by Dominic F. - |Recommended: YesVery nice, quiet, affordable and in a great location — It is a good experience. Staff is helpful, the location is great and the apartments are nice.
response from property -Thank you for taking the time to share this feedback with us.
submitted by Alvaro B. - |Recommended: YesGreat in general lacking some details — It is a great place to live, and I would gladly recommend it to a friend. I just miss some details like the speed at which they are performing some renovations, the heat insulation of the apartments, and maybe the absorbance that the floor has towards the footsteps, as I know personally that my neighbor below me has had some issues with it. Also, one last thing I believe they should consider for the future is putting another laundry room closer to the entrance for the apartments located at the beginning of the complex. But, in general it is a great place to live, with great staff and fantastic common areas and facilities.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Alexandra H. - |Recommended: YesLove the look and feel the ... — Love the look and feel the new management has given the place I would say the downfall is the lack of follow-through by staff. The vending machines in the laundry facility that never work, slow response to inquiries, no sense of urgency for unwarranted fees sitting on our acct, no laundry cards to give out. Lots of little things that make it frustrating to live in an apt complex. Love our apt and the little lake, that is what will keep us here if we decide to renew. 5 stars for area 3 stars experience, 4 stars overall.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Review From Modern Messagesubmitted by Georgeanne C. - |Recommended: YesThe community is very invit... — The community is very inviting and beautiful. It feels like I live in the country yet I can get to the city within a few minutes. A win - win for me
response from property -Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Cassie C. - |Recommended: YesIt’s been pretty good. Nice... — It’s been pretty good. Nice amenities and the apartment hasn’t had many issues for the most part. Just I minor issues which is great. I’d recommend someone to live here.
response from property -Thank you for sharing these comments. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Review From Modern Messagesubmitted by Crystal P. - |Recommended: YesI love my apartment bc it’s... — I love my apartment bc it’s spacious and the location is perfect The room are big enough for me to host people and pursue my hobbies. I love everything about my apartment
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Crystal D. - |Recommended: YesCommunity is nice and the d... — Community is nice and the deck is amazing. I’m excited for the leasing office to move back into their own building. Neon next to our apartment has been a real inconvenience.
response from property -Thank you for your review and patience as we make improvements throughout our community. We are here to be of service.
Review From Modern Messagesubmitted by Amanda G. - |Recommended: YesThe community is in a great... — The community is in a great location. My neighbors are friendly and the office staff is as helpful as the can be. I like that this place is pet friendly, my dogs love to walk around the lake. Maintenance has improved in the last year and things are getting fixed faster when there is a problem. These are older buildings, downside is you can hear your neighbors.
response from property -Thank you for your review. We are always striving to learn of new ways to better meet the needs of our residents. Please let us know if there is anything we may do to further assist you.
Review From Modern Messagesubmitted by Mildred J. - |Recommended: YesSo far so good I love it h... — So far so good I love it here. Staff is friendly and very knowledgeable and maintenance is always prompt. The neighbors are great and the landscape is always maintained
response from property -Thank you for the feedback. We strive to provide excellent service here at Haven on the Lake Apartment Homes.
Review From Modern Messagesubmitted by Rayc*@*.Com - |Recommended: YesI absolutely love the area.... — I absolutely love the area. Creve Coeur park and West Port are two of my favorite places to frequent and I have extremely nice neighbors. Plus, I'm close to everything and it's super convenient for grocery shopping or a quick bite to eat. I've never been happier at another apartment.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Marc H. - |Recommended: YesThe apartments are generall... — The apartments are generally in good shape, but there are some small things that don't function and haven't been fixed after a couple of requests such as closet doors not sliding.
Review From Modern Messagesubmitted by Larry S. - |Recommended: YesNice location with open env... — Nice location with open environment to parks, golf, bike riding and walking trails. Community basketball courts, Tennis courts and racquetball courts..The view from over sized patios is very nice and great for entertaining guests.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.