Ratings & Reviews

Overall Rating

4(429 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Mark H. - |Recommended: YesThe customer service is ave... — The customer service is average at best with the exception of a few staff members. I've never had a problem with the maintanence crew and love all the upgrades they are implementing.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Michelle W. - |Recommended: YesMy experience has been grea... — My experience has been great so far, the staff is very quick to resolve any issues that I have. The only issue I have is the apartments are just a little outdated in the kitchen and bathrooms.
response from property -Thank you for your feedback. We will look into this concern further to help better meet your housing needs.
Review From Modern Messagesubmitted by Samuel A. - |Recommended: YesA very nice area. Only just... — A very nice area. Only just moved in, but I have high hopes for it. Many great amenities and seems very private. The only thing it needs is to be gated.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Julie G. - |Recommended: YesAppreciate all efforts on i... — Appreciate all efforts on improving the Community, Office Staff very Helpful and seem to take issues seriously and take immediate action on issues.
response from property -Thank you for sharing this feedback with us. We hope you continue to enjoy your experience as a resident of our community.
Review From Modern Messagesubmitted by Melis U. - |Recommended: YesStarting off my lease was a... — Starting off my lease was a little rough, signing contracts and communicating was difficult from 1000 miles away... I was a little worried. Once I got to Haven on the Lake I felt much better. Everyone at the leasing office was friendly and helpful. My concerns have always been addressed in a timely manner, and I can really tell that the new management is trying to make improvements to the complex. Just sense arriving 3 months ago they have completely remodeled the laundry mat and have upgraded the technology. Renovations are in the works for all units and the grounds, it will really be a fabulous place in the future. The grounds here are beautiful There are beautiful trees and a walking path around the lake that has a nice water fountain. There are plenty of amenities here for kids and athletic individuals to enjoy. Not to mention it is right next to a large, spacious park. Over all I am very happy with my time here at Haven on the Lake.
response from property -Thank you for this detailed feedback. We are happy to hear that you are enjoying your living experience with us.
Review From Modern Messagesubmitted by Brooke P. - |Recommended: YesThis process of moving i ha... — This process of moving i has been super easy and I even got a great deal for moving in I got the whole month of march for no rent So far I love living at Haven On the Lake One of the best places I have ever lived
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Tanya J. - |Recommended: YesStaff are very helpful and ... — Staff are very helpful and friendly. Office is busy, however, so sometimes takes a while to get an answer by phone. Looking forward to moving in.
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by James L. - |Recommended: YesNew management is doing goo... — New management is doing good. Can't wait to see the new pool furniture and get new mulch by my apartment. The maintenance crew is very courteous and leasing staff also doing well Carter is awesome
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by Benjamin Q. - |Recommended: YesThe staff has been incredib... — The staff has been incredibly helpful and friendly and the actual apartment is a dream for the cost. With a great location and what seems to be attentive maintenance I look forward to my time here.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Tiffani P. - |Recommended: YesI love the fact that the la... — I love the fact that the laundry room and workout room is open for 24 hours. I love that it is peaceful and quiet and the community is very pleasant.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Surabhi S. - |Recommended: YesThese are good apartments. ... — These are good apartments. They are a bit older and that brings some issues, but the maintenance are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others.
response from property -Thank you for your feedback. Please let us know if there is anything else we may do to enhance your experience with us.
Review From Modern Messagesubmitted by Elijah D. - |Recommended: YesEverything so far of living... — Everything so far of living at Haven on the Lake has been awesome. There's been no issues that haven't been resolved immediately and the areas really nice.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Anthony S. - |Recommended: YesThe office staff are nice, ... — The office staff are nice, polite and helpful. Maintenance requests are handled quickly and the maintenance staff are polite and eager to be of assistance.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
Review From Modern Messagesubmitted by Cork*@*.Com - |Recommended: YesThe community is great. Ni... — The community is great. Nice neighbors, a pond with a path in the complex, located next to a beautiful park, and Maryland Heights is a wonderful place to live. Maintenance requests could be handled sooner, but they usually do quality work.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
Review From Modern Messagesubmitted by Angela P. - |Recommended: YesThe complex is very quite a... — The complex is very quite and nice to be in. Everything it within walking distance from where I live. The staff is extremely helpful and willing to help anyway they can.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.