Ratings & Reviews

Overall Rating

4(538 reviews)99.1% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Mark S. - |Recommended: YesNice and quiet The com... — Nice and quiet The community is great and friendly. Then with everything going on I can still get a workout in within the complex with the fitness center close.
response from property -Mark, thank you for your upbeat review. We are happy to know that you are loving the community. Please continue to enjoy the amenities we are proud to provide our residents.
Review From Modern Messagesubmitted by Wayman B. - |Recommended: YesWe've lived here for 3 year... — We've lived here for 3 years. We love it Our townhouse is spacious and we have a great view from our entertainment deck. The complex has been totally remodeled since we moved in so I see the wonderful upgrades to the pool area, club house and tennis courts.
response from property -Wayman, thank you for choosing to stay here for the past three years. We have been lucky to have you. We are glad that you have enjoyed all of the improvements we have made. Please continue to enjoy the views!
Review From Modern Messagesubmitted by Tiffeny M. - |Recommended: YesI love the convenient locat... — I love the convenient location and privacy. My neighbors are decent for the most part. I wish the I wish the yard workers came later in the day because I like to sit out early in the morning but can’t because of my allergies when the grass is cut.
response from property -Tiffeny, thank you for your review and complimentary rating. We are happy you love our location and privacy. Your feedback is important to us, and we have alerted the team of your landscaping comment for future improvement. Please let us know if there is anything more you would like to add in the future. We are always here to help.
Review From Modern Messagesubmitted by Xena S. - |Recommended: YesLove it here . It’s really ... — Love it here . It’s really peaceful and the lake is perfect for walks. Office staff are really friendly and always remember me. All the facilities are nice and clean.
response from property -Xena, your 5-star rating put a smile on the faces of our team who work hard daily to provide friendly service for our residents. We're also glad you find the community quiet and attractive. Thank you for the positive feedback!
Review From Modern Messagesubmitted by Crystal P. - |Recommended: YesI absolutely love haven I’... — I absolutely love haven I’ve called it home for 3 years now and I couldnt imagine living anywhere else My only complaint is I called after hours about my loud neighbors and they told me they would pass it on to the front office and they never did. Management could handle things better. Other than that it’s great here at haven
response from property -Thank you for being a loyal resident, Crystal. It made our day to hear how much you truly enjoy living in our community. We're sorry for any miscommunication there may have been between our team members. Please feel free to reach out to us at havenonthelake@trinity-pm.com to discuss any further concerns you may have.
Review From Modern Messagesubmitted by Claire K. - |Recommended: YesAmazing Definitely worth t... — Amazing Definitely worth the price. When we have had issues dishwasher disposal it was fixed by the next day. The part of the property that we live on is rather quiet.
response from property -What an incredible review, Claire! It puts a smile on our faces to see you refer to our community as amazing. Our team strives to provide high-quality service, and it sounds like they've done a fantastic job. Thank you for taking the time to share.
Review From Modern Messagesubmitted by Elizabeth N. - |Recommended: YesThe Team Members who work f... — The Team Members who work for Haven on the Lake are AMAZING They are always so helpful and quick to respond to any of our needs Just wish their was a dog park They are so pet friendly which is great, but I would love it if all the dogs could play together
response from property -Elizabeth, it made our day to see your review. Our team strives to provide our residents with top-notch service, and we appreciate your acknowledgment. We welcome feedback on ways we might be able to improve our community, and we've taken note of your suggestion to add a dog park. Thank you so much for taking the time to share your feedback.
Review From Modern Messagesubmitted by Paulo A. - |Recommended: YesLiving here it’s a nice exp... — Living here it’s a nice experience and having a nice neighboors definitely is a plus, great location and everything on it, consider seriously move to here
response from property -Hi, Paulo! It's heartening to hear how much you enjoy our well-kept community and its convenient location. Thank you for taking the time to leave us such an excellent review!
Review From Modern Messagesubmitted by Afsheen W. - |Recommended: YesWe are still just settling ... — We are still just settling in and the coronavirus has put a damper on our experience so far. Hopefully, once it's over, we can experience the community better.
response from property -Thank you for your review, Afsheen. We're grateful you chose to make a home in our community, and we're sorry you haven't been able to take advantage of everything we offer. It's our sincere hope that our community will be back to normal soon. We appreciate your continued patience during this unprecedented time.
Review From Modern Messagesubmitted by Jennifer S. - |Recommended: YesHaven on the Lake is a nice... — Haven on the Lake is a nice place to live. I have lived here for almost 4 years. Everyone is friendly, and the owners take good care of the property. Maintenance is always done quickly. I would recommend living here.
response from property -Jennifer, we appreciate your shining recommendation as a loyal resident! Thank you for letting us know how impressed you are with our hard-working maintenance team. If we may ever be of service, please don't hesitate to ask.
Review From Modern Messagesubmitted by Daniel H. - |Recommended: YesEveryone here is so nice an... — Everyone here is so nice and welcoming. I feel at home here. I love waking up and walking out on our balcony in the morning. The beat part has to be the park
response from property -Daniel, it really warms our heart to know that you've recognized our community for its friendly atmosphere. Our No. 1 priority is making residents feel right at home, so rest assured that we'll continue working hard to maintain our top-notch services and amenities for many more years to come. You can always email us at havenonthelake@trinity-pm.com if you need any further assistance.
Review From Modern Messagesubmitted by Chevianna K. - |Recommended: YesVery peaceful and helpful s... — Very peaceful and helpful staff Very response and reassuring. Always has fun things for residents. Even during this difficult time for the country the staff is great.
response from property -We're delighted to hear that our team is going above and beyond for you, Chevianna! Thank you for your compliments to our team and community. We hope you are happy living here for a long time.
Review From Modern Messagesubmitted by Jerri D. - |Recommended: YesStaff is professional and w... — Staff is professional and welcoming. Property looks good. Maintenance is great. A community I can call home. I think we should fix balconies to where we can all enjoy sitting out even in rain
response from property -Jerri, thank you for your feedback. It is nice hearing that the team has been professional and welcoming. We know they work hard to keep the community wonderful. Your feedback about the balconies is helpful to have, and we will share it with the team for future improvement.
Review From Modern Messagesubmitted by Stephanie F. - |Recommended: YesWhen I go to sleep at night... — When I go to sleep at night, it is dark. So dark, I had to cover the light from the oven because it was so bright in comparison It's also quiet. Quiet enough that I run a fan to keep me cool more than to create white noise from the community. In times where we are stuck at home, I am glad I made the decision to call Haven my home.
response from property -Stephanie, we love knowing that you experience your comfortable home as a peaceful haven. We hope you continue to feel entirely happy here for a long time to come.
Review From Modern Messagesubmitted by Samantha O. - |Recommended: YesI love the continuous commu... — I love the continuous communication about things happening on the property. Good, bad or indifferent. Maintenance is quick to respond and to major problem.
response from property -Samantha, we appreciate the shoutout for the way we keep our residents informed about everything that matters to them. We're also grateful to see your praise for our excellent maintenance team. It's lovely to have you in our great community.