Ratings & Reviews

Overall Rating

4(364 reviews)98.4% of customers recommend this property

Rating Per Category


Resident Reviews

Good people and helping nat...Review From Modern Messagesubmitted by Kishore C. - |Recommended: YesGood people and helping nature. Especially Carmen is very nice and her manager too. They took care of me and my issue while signing the lease very well.
Loud upstairs neighbors, st...Review From Modern Messagesubmitted by Zachary E. - |Recommended: YesLoud upstairs neighbors, stolen packages, not responsive admin. Dealt with remodel most of time. Only good note is maintenance was fast and flexible
Nice community to live atsubmitted by Ameet V. - |Recommended: YesIt's a great place to live, nice neighborhood, close to major stores and good school area. The staff is courteous and makes you feel at home, knowledgeable, helpful. Nice, comfortable apartments.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
A place that we can call Homesubmitted by Raymond R. - |Recommended: YesWhere should I start best experience ever . Since we took the decision of moving to Missouri and choosing Haven on the Lake as our future home, never regret the decision. Since day one they made us felt at home. The staff is really kind and everything was excellent. Arriving and knowing that they were waiting for us was a very nice gesture. They provide a great service to the commute, either by call or via email. Nile McClain and Carmen Godina were the two leasing agents who help us during the whole process. Good to mention that every time we had a question, they always had an answer. Everything related to the leasing contract you can do it online thru their platform, that’s a mega plus. There is diversity around the employees and they also speak Spanish. Regarding the apartments, we had the opportunity of having one that was recently renovated. We loved it because everything was brand new. They have great amenities regards to the laundry, gym, swimming pools the best place to live in. It’s in a great location close to everything and so far it has been the best experience I've had. This is a place that we can call home.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
I have lived here since Jul...Review From Modern Messagesubmitted by Brittany M. - |Recommended: YesI have lived here since July and overall, my experience hasn't been too bad. I love the apartment, but the staff has seemed jumbled at times from having to change units on my move-in day causing me to have to call all of my service providers to change addresses, to losing one of my checks for my rent and me having to call in repeatedly to get the problem solved, to me not being sent my utility bill for two months and no one seems to understand why. The staff here has been kind but they aren't always the most on top of their game. My only complaint with the apartment itself is the thin floors and walls. The people below me smoke a lot, which leads to me coming home to the smell of cigarettes and weed in my appartment. Other than those things, I have enjoyed my time with Haven On The Lake mainly for the amenities after they were remodeled, like the pool, fitness center, and stainless steel in-unit appliances. Overall a nice place to live, just a bit nerveracking and stressful at times.
It's been a wonderful stay ...Review From Modern Messagesubmitted by Sumita C. - |Recommended: YesIt's been a wonderful stay at haven on the lake apartments.. Beautiful lake view, good community, safe place and helpful crews - overall we enjoy staying here..
During the snow storm the r...Review From Modern Messagesubmitted by Angela P. - |Recommended: YesDuring the snow storm the roads were not salted or plowed. had to call the office for them to get someone to come out and plow it took them 2 days to get it done. Its happened in every snow storm
I’ve been here for five yea...Review From Modern Messagesubmitted by Camille C. - |Recommended: YesI’ve been here for five years and I really don’t have any complaints. Maintenance comes out same day in most cases. I have a 12-year-old son and he and his friends have a good time hanging out in the gym area.
The apartment is big for th...Review From Modern Messagesubmitted by Ryan S. - |Recommended: YesThe apartment is big for the money the school district is great. The location I good the amenities are good the staff is great unless you have to talk to managment.
New management have made tr...Review From Modern Messagesubmitted by Kiran K. - |Recommended: YesNew management have made tremendous changes. Gym is pretty nice. I have been living here for almost 2 years by now rent has been constant even after small upgrades in the unit. So good experience so far
I love my apartment I real...Review From Modern Messagesubmitted by Crystal P. - |Recommended: YesI love my apartment I really enjoy the atmosphere haven provides Hopefully the pool remains open for all of summer this year. Haven is a great place to reside.
Great experience cant wait ...Review From Modern Messagesubmitted by Zion W. - |Recommended: YesGreat experience cant wait to move in. The staff is amazing and soo much help during and after the application process. Once again thank you haven on the lake.
Great place to call home ....Review From Modern Messagesubmitted by Subrahmanya N. - |Recommended: Yesgreat place to call home . The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are rarely crowded and the pool area is lovely.
So far, we have enjoyed the...Review From Modern Messagesubmitted by Candra P. - |Recommended: YesSo far, we have enjoyed the experience. The community is quiet but friendly, and we haven't many issues so far. Sometimes we have a hard time with maintenance, which is why I removed one star.
Staying in this apartments ...Review From Modern Messagesubmitted by Vojjala R. - |Recommended: YesStaying in this apartments since 2016 and maintainance still needs to be improved, No priority for emergency problems. Everything else seems ok.